Questions
What happens when I reach 5 maps?
You can keep using and editing all five. To start a new one, delete a map you no longer need or upgrade to Pro for up to 25.
What if a title or note is already longer than my plan allows?
Nothing is cut. Longer text you already have stays as it is; you just can’t make it longer. Upgrade to Pro for titles up to 120 characters and notes up to 600.
How does sharing work?
Open a map’s menu and choose Share, then enter someone’s email. When they sign in to Branchwork with that email, the map appears under “Shared with me”. They can view it, fold branches and export it, but they can’t change it. Free maps can be shared with 3 people, Pro maps with 10.
Is there a yearly plan?
Not at the moment. Pro is $2.50 per month, billed monthly, and you can cancel any time.
How do payments work?
Checkout is handled by Paddle, our reseller and Merchant of Record, so it can appear as PADDLE.NET on your statement. You can pay by card, PayPal, Apple Pay or Google Pay. Local taxes are added where required.
How do I cancel?
Open the menu under your name in the app and choose Manage subscription. You keep Pro until the end of the month you’ve paid for, then move to Free. Your maps stay.
Can I get a refund?
Yes, within 14 days of your first payment. See the Refund Policy for details.