Refund Policy

Last updated 18 October 2026

We want you to be happy with Branchwork Pro ($2.50 per month). Payments are processed by Paddle, our reseller and Merchant of Record, which handles refunds on our behalf.

14-day refund on your first payment

If Pro isn’t right for you, ask for a refund within 14 days of your first payment and you’ll get the full amount back, no questions asked.

Renewals

Monthly renewals after the first payment aren’t refunded, including for partly used months. You can cancel at any time to stop future payments; you keep Pro until the end of the month you’ve paid for.

Billing mistakes

If you were charged twice, charged after cancelling, or charged in error, contact us and we’ll refund the incorrect charge in full.

How to ask for a refund

Email support@example.com with the email address on your account, or reply to your Paddle receipt, or use the link at paddle.net. Refunds go back to your original payment method, usually within 5–10 business days.

This policy doesn’t affect any rights you have under the consumer law where you live.